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Window Insulation

Frequently Asked Questions

What types of Window Replacement services do you offer?

River City Windows offers full installation services including single window replacement, complete home window set installations and anything in between.

Do you have different styles of windows and frames?

Yes. River City Windows offers a variety of styles of frames including wood, vinyl, fiberglass and aluminum. Click here to for more information.

Can you replace a broken window?

We do not offer glass repair services, however we can replace a window pane or full window frame. Contact our team for more information.

How much does it cost to replace a window?

We offer the best window prices in Northern California. Window costs vary based on the type of window, glass and frame which you choose. Request a quote from our experts and we’ll walk you through the process.

Do you paint window frames when they are installed?

We offer window installation services. Owner is responsible to make an arrangement to paint internal trim once windows are installed.

Do you offer a warranty on my new windows?

Yes. Budget Window Pros offers a lifetime warranty on windows and frames.

How long does it take to provide an estimate?

Our estimate process takes approximately 30 minutes. This typcially includes measurements of all windows and detailed notes about the design and style of your home and window needs.

Can you provide an estimate without seeing my home?

Yes. River City Windows can provide an estimate with up to 10% accuracy, however in person measurements are required before a contract is signed.

How long does the total process take, from estimate to installation?

Once you contact us, you can expect your job to be complete between 2 to 3 weeks. Small jobs may happen quicker. Contact us now to discuss timing and to make an appointment!

How soon can we expect an appointment for an estimate?

When you contact River City Windows, we will set up an appointment for an in-home estimate within 3 days.

What is the process once the installation team arrives at my home?

Once our professional window installation team arrives at your home, we will get to work installing your windows. It will be expected that furniture and objects next to work areas will already have been removed. We are not responsible for blinds and posts and will ask that they be removed prior to work. At the end of work visual inspection is required by owner or trusted parties.

Can customers call you to discuss options and ask questions?

Absolutely. Our experts are ready to take your phone call and discuss your project in detail. Call us today at 415.555.1212!

Do you remove old windows and frames?

Yes. Our professional install team will remove old materials once the job is complete. All jobs under $10,000 will require a surcharge for delivery and disposal of old windows and frames.

Is there a minimum job size that Budget Window Pros will service?

Our minimum requirement for a project is 10 sq. ft. There is no limit on the number of windows/doors.

How much money is due up front? Do you require a deposit?

Our policy states that 100% of the payment is due after the job is complete and inspected.

What types of payment methods do you accept?

Budget Window Pros accepts credit cards, Paypal, Apple Pay, checks, and cash. Please inquire about other forms of payment.

Do you offer financing?

Yes. Please contact our experts today to discuss financing options for your window replacement or installation project.

Are you insured?

Yes. River City Windows is backed by top quality insurance.

Do customers need a permit before a job can begin?

New construction requires a permit. Contact us for more information on how to apply and attain a permit. Replacement windows and window repair does NOT require a permit.

What brands of windows do you offer?

River City Windows sells and installs Milguard, Plygem, Alside, Jeld Wen, Amerimax, Cascade and Emco.

Do you fix broken windows and frames?

No. We do not offer repair services, but we can install new windows and frames.

Do you install windows in new homes or businesses?

Yes. River City Windows loves working on new homes and businesses.

Can you create custom window frames?

Everything we do is a custom build. We work with professional manufacturing companies to ensure you get the most appropriate windows and styles for your home.

What is your service range?

River City Windows serves the Northern California area.